Frequently asked questions
You are required to participate in Powai Run 2021 from the comfort of your location/vicinity using only the dedicated Powai Run App.
The race categories are Half Marathon (21.097 Km), 10K Run and the 5K Run
Registration for the Powai Run 2021 will close on 18th March 2021
You can try your race multiple times between 14th and 21st March 2021, once you retry your race, your previous recorded race will be deleted and will not be considered for POWAI RUN 2021. The last completed race will count towards your final results for POWAI RUN 2021.
No, you cannot. You are required to participate in Powai Run 2021 from the comfort of your location/vicinity using only the dedicated Powai Run App.
You can run, walk, jog to complete your registered distance. Cycling, wheelchair, and treadmill activity is not allowed.
Minimum age eligibility as on 14.03.2021 is 18 Years for Half Marathon 21.097 KM, 15 years for the 10K and 10 years for the 5K.
There is no upper age limit to participate.
For more information you can write to us email@example.com
Yes, you can register your group/corporate members together. A minimum of
twenty participants to consider it a group/corporate registration. For more
information please contact firstname.lastname@example.org
Yes, All members of the group need to register individually online with the online code issued by us.
Yes, Post submission of the group/corporate pre-requisite form and making online payment of entry fees, an invoice will be sent to the point of contact’s email address mentioned in the pre-requisite form or send us the request at email@example.com
Yes, you can request for Group/Corporate registrations where each member can make individual payments, using common code. You can send your request by filling out the pre-requisite form or send us the request at firstname.lastname@example.org
Once the applicant has paid for Powai Run 2021, requests for cancellation and thereby, refund will not be entertained.
The details once submitted cannot be changed.
If such a situation occurs, please check your spam/junk/promotional inbox. If you still haven’t received please email the following details – Name, Email ID and Date of Birth to email@example.com
If you have not received the confirmation along with the e-bib number within 24 hours please email your Name, Email ID and Transaction ID to firstname.lastname@example.org
In such a situation, immediately email your details to email@example.com
Please clear cache and cookies, browsing history and try again. If it doesn’t work, please share a screenshot of the error and email your details to firstname.lastname@example.org
An applicant can pay online via credit card, net banking, debit card, wallet & UPI.
No. You cannot register on your friend’s behalf. One email ID can only be used for one person.
We recommend you use the latest version of Mozilla Firefox or Google Chrome or Safari browsers for an optimised registration experience. You should also clear the cache and cookies and retry. If the problem persists, send us a screenshot of the error at email@example.com
You should check your spam/junk folder for your reset password email. In case if the problem persists, you can email us at firstname.lastname@example.org
The entry fee payable is exclusively for your participation in POWAI RUN 2021. Such entry fee shall not be considered in part or full as an amount payable for any offers/promotions/ discounts/goodies/t-shirts that may be offered, directly or indirectly, by any Event Sponsor/Partner/Promoter or a third party by virtue of your application/participation for/in Event.
No. Goodie bag is not given to any participant of POWAI RUN 2021.
T-Shirt, Medal and E -Certificate
Participants of POWAI RUN 2021 who have opted for physical gratification will receive the same within 45 working days post-race day,
There is no cut-off time to complete the race. You will have to complete your selected race category, using the Powai Run app between 14th March, 00:01 hrs to 23:59 hrs on 21 st March 2021. You will receive your e-certificate with your finished time on it, on or before 5th April 2021.
Your performance will be validated by our verification team and will be confirmed on or before 5th April 2021
You can email the case with valid proof to email@example.com
The Powai Run is organised by The Rotary Club of Mumbai Lakers. 100% monies after run expenses are used for charity. We look forward to your donation.
No, you cannot participate in POWAI RUN 2021 without registration. If you wish to just donate, you can make a direct donation to our charity partner Ketto.
We will send you a Tee after the event.
No, Participation via mobile app will not be considered for Procam slam.
There may be timing/distance mismatch of your completed race, between POWAI RUN 2021 app and any other app or wearable device. Please note that only POWAI RUN 2021 app tracking data shall be considered for your POWAI RUN 2021 timing result and ranking.
Request for correction / changes in POWAI RUN 2021 timing results will not be entertained post 30th March 2021.